CRM & Customers
One place for every customer conversation — inbox, reservations, catering, job applications, Google reviews, and (on Growth) your segmented customer base.
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Your inbox: every channel in one thread listEmails, Instagram DMs, Facebook messages, and contact-form submissions land in one inbox — and you reply from right there.Manage reservationsBooking requests flow into the Reservations tab with a clear status path — pending to confirmed to seated to completed.Run catering orders through the pipelineCatering is its own pipeline — inquiry to quote to confirmed to fulfilled — with real line items and a locked total once confirmed.Review job applicationsApplications from your careers page land with resume and cover letter, an AI read to help you triage where one's available, and — when you hire someone — an employee record created automatically.Reply to Google reviews from the dashboardYour Google reviews in the Reviews tab — with an AI-drafted reply you edit and send without leaving the CRM.Customer profiles and segmentsThe Loyalty & Customers board (Growth) — every customer's order history and spend, segmented into VIPs, at-risk, and loyalty members.Text your customers from your own numberSet up a texting line for your restaurant so you can send and receive SMS with customers from their profile (SMS sending requires the texting feature to be enabled for your account).