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Grow repeat orders/Loyalty & Rewards

Everyregular, rewarded.

Points per dollar. Tiered status (Bronze · Silver · Gold). Birthday rewards. Surprise drops for VIPs. All native — no third-party loyalty app. All visible in the branded app + at checkout.

Points + tiers built inBirthday auto-rewardsVIP surprise drops
Loyalty & Rewards

Maria H. · Gold tier

$1,840 LTV
Progress
7 of 10 trays earned · 3 more for free entrée
Bronze
1× points
Silver
2× points
Gold
3× + priority
🎂 Birthday week — free dessert auto-applied
LiveGuestsOrdersMore
Repeat lift
+0pt
Within 90 days
Reward redemption
0%
vs. industry 14%
VIP retention
0%
Year-over-year
Setup time
~10 min
Defaults are tuned
How it works

Live in minutes.

The shortest path from setup to a workflow your team can use during service.

  1. 01

    Journey 1

    Pick a points config

    Defaults work. Tweak earn-rates and rewards if you want.

  2. 02

    Journey 2

    Enable in checkout

    Visible in your storefront, branded app, and POS.

  3. 03

    Journey 3

    Watch repeat climb

    +24pt repeat rate is the median lift in 90 days.

★★★★★

Loyalty redemption is 63%. Industry is 14%. The difference is that it's in the app, not a punch card I have to remember.

RC
Reuben Carter
Reuben's Reubens, Brooklyn

Feature questions

Straight answers about loyalty and rewards.

What loyalty and rewards does, what setup requires, and which outcomes still depend on the restaurant.

What does restaurant loyalty software do?

It gives the restaurant a consistent way to recognize eligible guest activity and apply the reward rules the restaurant has chosen.

Can a restaurant choose its own loyalty rules?

Program structure should match the restaurant's economics and guest experience. Confirm which earning, redemption, expiration, and exclusion rules are configurable.

Does a loyalty program guarantee repeat visits?

No. Loyalty can make returning more rewarding, but food, service, convenience, value, and guest preference still drive repeat behavior.

Can existing restaurant rewards balances be moved into KitchenRush?

Migration depends on available source data and agreed program rules. Validate guest identity, balances, expiration, consent, exceptions, and the customer communication plan before importing records.

Does a restaurant loyalty program require a mobile app?

That depends on the configured guest experience. Confirm how guests enroll, identify themselves, check progress, redeem rewards, and get help before choosing an app-dependent approach.

Repeat is the cheapest growth

Make every regular feel like one.

Loyalty isn't a punch card. It's points, tiers, and a free dessert on the right day.

Loyalty & Rewards — KitchenRush