Everyreview,answered. Everyregular,reminded.
Auto-ask after every order. Auto-reply to every review. Recover every 1-star before it spreads. Across Google, Yelp, Tripadvisor, Facebook — one inbox.
Reviews & Reputation
Connected workflow
Recent reviews
+12 today“Best pizza in Houston, hands down.”
“Great food, slow delivery this time.”
“Catering for our office was flawless!”
Field note
A restaurant operator on what changed after the workflow went live.
“We went from 4.2 to 4.7 stars in 60 days. The auto-ask alone moves the needle — I had no idea half my regulars were happy to review and just never thought to.”
Live in minutes.
The shortest path from setup to a workflow your team can use during service.
- 01
Connect your sources
Google, Yelp, Tripadvisor, Facebook — sign in once.
- 02
Set the ask timing
Defaults are tuned; override per order type if you want.
- 03
Approve replies
AI drafts. You tap approve. Done in 2 minutes a day.
Feature questions
Straight answers about reviews and reputation.
What reviews and reputation does, what setup requires, and which outcomes still depend on the restaurant.
How does KitchenRush help with restaurant reviews?
It helps operators monitor reputation activity and manage response workflows from a more consistent operating view.
Can review replies still sound like my restaurant?
Yes. Suggested language should be reviewed against your preferred voice, service standards, and the facts of each guest experience before it is published.
Will review management remove negative reviews?
No. Review platforms control moderation. KitchenRush can support a timely, useful response process, but it cannot remove legitimate third-party reviews or guarantee rating changes.
Can restaurant reviews from every platform appear in one workflow?
Coverage depends on the review sources currently supported. Confirm each platform you rely on and how new reviews, replies, permissions, and unavailable connections are handled.
When should a restaurant review be escalated to a person?
Escalate safety issues, discrimination claims, payment disputes, legal threats, privacy concerns, and experiences that require facts or service recovery beyond a routine public reply.
A 0.4-star lift in 90 days is the realistic baseline. The auto-ask alone gets you there.